Customer Service - Nationwide Speakers Bureau

Tony Alessandra

Thu, 7 Dec 2006 11:49:26 PST

The Leading Authority on Bottom-Line Marketing Tactics

Dr. Tony Alessandra helps companies build customers, relationships, and the bottom-line. Companies learn how to achieve market dominance through specific strategies designed to outmarket, outsell, and outservice the competition. Dr....

John Alston

Mon, 30 Jan 2006 16:50:04 PST

Sales and Marketing/Attitude Expert

Author, speaker, trainer, educator. John Alston, CSP, CPAE is an internationally known Performance Strategist whose programs have lifted the spirits of millions of people worldwide. He works with people who...

Adriane Berg

Fri, 27 Oct 2006 14:53:11 PDT

Adriane G. Berg is one of the most professionally credentialed educators on radio, television and at the podium. Her humor and humanity are what the public relates to most deeply....

Leonard Berry

Fri, 15 Apr 2005 23:58:26 PDT

Professor of Retail Studies

Dr. Leonard L. Berry is Distinguished Professor of Marketing, and holds the M.B. Zale Chair in Retailing and Marketing Leadership in the Mays Business School at Texas A&M University. He...

Sheila Murray Bethel

Tue, 3 Apr 2007 12:02:34 PDT

Author Making A Difference

Dr. Sheila Murray Bethel helps organizations maximize human resources, solve people problems and increase bottom line results. Business savvy and people smart, she understands how to help people be their...

Daniel Boulud

Mon, 30 Jun 2008 15:03:39 PDT

Celebrity Chef Award-Winning Daniel NYC

As Chef-Owner of some of the country's finest restaurants, author of numerous cookbooks and creator of kitchenware and gourmet products, Daniel Boulud's beginnings on his family’s farm near Lyon may...

Sheldon Bowles

Tue, 3 Apr 2007 12:24:35 PDT

Successful Entrepreneur

Sheldon Bowles is a successful entrepreneur, New York Times and BusinessWeek best-selling author, and noted speaker. He began his career as a newspaper reporter, became vice president of Royal Canadian...

Richard Branson

Wed, 13 Feb 2008 10:26:41 PST

Richard Branson was born in 1950, and educated at Stowe School, where he established a national magazine called Student at the age of sixteen. At seventeen, he started a student...

Ed Brodow

Wed, 4 Apr 2007 11:22:00 PDT

Negotiating For Life

Ed Brodow is one of today's most acclaimed and innovative experts on the art of negotiation. Ed's practical, no-nonsense approach to an often-misunderstood subject has helped audiences and readers all...

Joe Calloway

Tue, 14 Mar 2006 14:26:49 PST

Sales Marketing Guru

Joe Calloway is a branding consultant, business author, and restaurant owner whose client list reads like a “Who’s Who” in business. From Saks Fifth Avenue and BMW to American Express...

Bill Cates

Wed, 6 Sep 2006 11:08:08 PDT

“America’s Referral Coach”

Bill Cates is the author of the popular books Unlimited Referrals and Get More Referrals Now!, as well as the president of Referral Coach International. Bill is considered the nation's...

Bill Catlette

Thu, 19 May 2005 14:23:55 PDT

Building World Class Organizations

Bill Catlette is a human resources consultant with 26 years’ experience helping build highly successful organizations. He is the co-author of Contented Cows Give Better Milk: The Plain Truth About...

Dr. Robert Cialdini

Thu, 5 Apr 2007 08:57:13 PDT

Social Psychologist and Expert in the Science of Influence

Today, in this field, Dr. Cialdini is the most-cited living Social Psychologist in the world. Additionally, he has a reputation as the seminal expert in the science of influence. Dr....

Ken Dychtwald

Mon, 19 Nov 2007 15:41:22 PST

Nationally renowned expert on marketing to an aging population

Over the past 25 years, Ken Dychtwald has emerged as America's foremost visionary and leading authority on the business and marketing implications of the aging of the population. He is...

Maddy Dychtwald

Mon, 3 Mar 2008 08:53:14 PST

Marketplace Implications of an Aging Population

Maddy Dychtwald is a nationally recognized author, public speaker, marketing executive and entrepreneur. One of the nation's leading authorities on generational marketing, she has been actively involved in analyzing and...

Lisa Ford

Fri, 13 Apr 2007 12:54:52 PDT

Customer Service Expert

Lisa Ford delivers what her audiences want—practical ideas combined with plenty of opportunities to laugh and relate to her examples. Her content inspires people to increase their personal, team and...

Jackie Freiberg

Fri, 27 Oct 2006 14:56:57 PDT

Jackie is an owner and the managing partner of Freibergs.com. In addition to speaking, she juggles the multiple priorities of overseeing the firm's day-to-day operations, marketing its service and managing...

Kevin Freiberg

Tue, 19 Aug 2008 15:10:06 PDT

Co-author, Nuts!

Dr. Kevin Freiberg has earned a reputation for being a powerful and provocative speaker who captivates audiences. He is known for presenting success strategies that leave audience members inspired to...

Jeffrey Gitomer

Wed, 4 May 2005 14:03:34 PDT

Standing Ovation Sales Motivator

Jeffrey Gitomer is the author of the New York Times Best Seller, The Sales Bible, Customer Satisfaction is Worthless - Customer Loyalty is Priceless, The Patterson Principles of Selling and...

Robert Gordman

Mon, 9 Jul 2007 14:16:47 PDT

Author, The Must-Have Customer: 7 Steps of Winning the Customer You Haven’t Got

Robert Gordman is President of The Gordman Group, and the author of The Must-Have Customer—7 Steps to Winning the Customer You Haven't Got. During the past 16 years as a...

Louie Gravance

Tue, 24 Jun 2008 10:20:33 PDT

How to Create the Happiest Workplace on Earth

Louie Gravance,a native Californian, is literally changing the consciousness of business in America through his speaking and consulting skills. A premiere example is the work he has done is helping...

Warren Greshes

Mon, 30 Jul 2007 11:02:09 PDT

Sales Motivation

It’s been said about Warren Greshes that his presentations elevate a keynote speech to a form of performance art. Sharpened on the grindstone of New York’s cut-throat garment industry, where...

T. Scott Gross

Thu, 23 Jun 2005 14:03:28 PDT

Digital Visionary

T. Scott Gross is best known for his high energy platform skills. His gentle humor keeps audiences laughing while they learn handfuls of practical ideas. Whether speaking to a corporation...

Oren Harari

Tue, 13 Nov 2007 15:20:51 PST

Competitive Advantage, Organizational Change & Transformational Leadership

An incredibly popular speaker and author, Dr. Oren Harari's energetic, dynamic presentations excite and challenge audiences around the world with insight, humor and knowledge. Dr. Harari brings provocative, new perspectives...

Tom Hinton

Thu, 26 Jun 2008 10:37:14 PDT

Achieving Business Excellence in the Workplace

Tom Hinton is one of America’s most popular speakers in the areas of Customer Relations, Leadership, Team Building, and Achieving Business Excellence in the Workplace. Since 1986, he has addressed...

Shep Hyken

Wed, 8 Jun 2005 11:29:27 PDT

Magician, Customer Service

Shep Hyken, CSP is a speaker and author who works with companies and organizations who want to build loyal relationships with their customers and employees. His articles have been read...

Jason Jennings

Tue, 9 Oct 2007 12:37:05 PDT

Sales, Management & Leadership Guru

Jason Jennings has spent twenty years founding and leading successful businesses and consulting other companies; teaching them how to achieve their full economic potential. He spent eighteen months traveling the...

Terry Jones

Wed, 13 Aug 2008 12:48:46 PDT

Founder of Travelocity.com

Terry Jones founded Travelocity.com. He led the company as President and Chief Executive Officer from it's founding until May 2002. Previously, Jones served as Chief Information Officer at Sabre Inc....

Dr. Robert Kriegel

Mon, 19 Nov 2007 11:02:46 PST

“If It Ain’t Broke, Break It”

Dr. Robert Kriegel teaches bold, innovative, 'out of the box' strategies for keeping ahead of the changes, challenges and competition in today's dynamic marketplace. He is one of the most...

Doug Lipp

Wed, 25 May 2005 14:56:10 PDT

Expert In Customer Service & Global Competitiveness

Doug Lipp is President of G. Douglas Lipp & Associates, an organization specializing in intercultural executive development and consulting. He has over 20 years of experience working as an intermediary...

Harold Lloyd

Mon, 16 Apr 2007 09:55:02 PDT

Leading Expert in the Retail Industry

Harold was the President and CEO of a 14 unit retail organization for 10 years. The company consisted of 10 convenience stores with gasoline, two combo supermarket/discount stores, one conventional...

James Lloyd

Fri, 15 Aug 2008 11:17:51 PDT

a unique blend of timely humor, insightful knowledge, contagious enthusiasm, and personal sharing

For the past twenty-five years, James Lloyd has captivated and inspired audiences on five different continents. He magically engages listeners with his genuine down-home approach: a unique blend of timely...

Steve Lundin

Mon, 16 Apr 2007 10:06:25 PDT

Stephen Lundin speaks from the heart. His genuine words have changed the way people look at life, and have tugged at thousands of hearts. Listening to Stephen, you begin to...

Chris Lytle

Wed, 18 Apr 2007 14:52:43 PDT

Internationally recognized expert in sales and sales management

Chris Lytle’s easy-to-apply, money-generating, career-building strategies are being used by salespeople and sales managers in 33 countries. His proven strategies have made him an internationally recognized expert in the area...

Harvey Mackay

Tue, 8 Jul 2008 11:39:52 PDT

Bestselling Author and Top Worldwide Speaker!

Mr. Mackay is one of America's most sought after speakers, having been voted by Toastmasters International as one of the top five speakers in the world along with Jesse Jackson,...

Frank Maguire

Wed, 10 May 2006 13:10:34 PDT

Former KFC, Fed Ex exec; Management guru

Francis X. Maguire’s great gift is his ability to find the hidden treasures in every endeavor’s most important asset, its people. One of corporate America’s proven achievers and innovators, Frank...

Jim McCann

Tue, 21 Jun 2005 13:18:19 PDT

CEO, 1-800-FLOWERS

Jim McCann likes to make things grow. Just as he built an international business from a single Manhattan flower shop, McCann, CEO of 1-800-FLOWERS.COM, has helped expand the definition of...

Scott McKain

Mon, 16 Apr 2007 10:11:33 PDT

Business Is Show Business

Scott McKain has been a professional speaker, author, seminar leader, and broadcast journalist for more than 20 years. He has entertained, educated and inspired corporate and association audiences in 49...

Mike McKinley

Wed, 16 Jul 2008 15:13:37 PDT

Entrepreneur / Cancer Survivor

Mike McKinley comes to us with over four decades of business experience that began with his own garbage-hauling business at age 15. Radio and television broadcasting followed. Then, for over...

Joseph Michelli

Thu, 19 Jun 2008 10:22:14 PDT

Psychologist/Business Consultant

Joseph A. Michelli, Ph.D., is an internationally sought-after speaker, organizational psychologist, and business consultant who has been described as “catching what is right in the world and playfully sparking people...

Jack Mitchell

Thu, 27 Mar 2008 15:39:52 PDT

Author of Bestseller “Hug Your Customers”

In 1969, Jack joined the family business, Ed Mitchell, Inc., founded by his parents, Ed and Norma, now called Mitchells of Westport. In 1995 Mitchells acquired Richards of Greenwich, the...

Gregory Neidert

Wed, 2 Jul 2008 14:59:18 PDT

organizational consultant

Dr. Gregory Neidert is an organizational consultant, who is an expert in ameliorating organizational and social traps by using the principles of influence. He deals with management and employees in...

Dan Norris

Mon, 30 Jun 2008 15:20:37 PDT

CMCT (Cialdini Method Certified Trainer)

Dan Norris is a lively, energetic and effective presenter who specializes in the science of ethical influence. One of only a few individuals worldwide who currently hold the CMCT designation...

Harry Paul

Mon, 23 Apr 2007 16:01:41 PDT

Co-Author, “One Minute Manager”

From helping authors publish their books to managing the speaking career of Dr. Ken Blanchard (co-author of The One Minute Manager, Gung Ho and Raving Fans), Harry Paul has gained...

Don Peppers

Mon, 25 Apr 2005 13:13:18 PDT

Customer Relationship Management, Marketing 1:1

Recognized for over a decade as one of the leading authorities on Customer Relationship Management (CRM) business strategies, Don Peppers is an acclaimed author and a founding partner of Peppers...

Rich Kizer & Georgeanne Bender

Tue, 19 Apr 2005 23:49:30 PDT

Founding partners of KB Worldwide Speaking!

Rich Kizer and Georganne Bender are the founding partners of KB Worldwide Speaking! and are nationally recognized as business strategists and customer-service authorities. As professional speakers, authors, and consultants, Georganne...

Martha Rogers

Tue, 19 Apr 2005 23:59:34 PDT

One to One Marketing

Partner, Marketing 1 to1 /Peppers and Rogers Group Professor of the Practice, at Duke University Fuqua School of Business A widely acclaimed author and visionary, Martha Rogers is a leading...

Mark Sanborn

Thu, 15 Nov 2007 11:55:35 PST

Sales and Customer Service Expert and Author, “The Fred Factor”

Mark Sanborn is known internationally as "the high content speaker who motivates." He presents 90-100 programs every year on leadership, team building, customer service and mastering change. He is president...

Tim Sanders

Tue, 3 Jun 2008 12:27:57 PDT

The Likeability Factor

Tim Sanders is on a mission to transform the workplace – and society at large. He’s the author of the New York Times best seller Love is the Killer App:...

Ross Shafer

Tue, 19 Aug 2008 12:05:10 PDT

The Funniest Motivator, Keynote Speaker and Banquet MC You’ve Ever Heard

As his friend Jay Leno put it, "Finally a motivational speaker, without the speech!" Ross Shafer didn’t start out as one of the country’s funniest motivational speakers though. A native...

Robert Spector

Tue, 24 Apr 2007 12:40:05 PDT

Best-selling Business Author & International Speaker

Robert gives keynote presentations and conducts customized customer-service workshops for a vast cross-section of companies and organizations throughout the world. He is best known for writing the national bestseller, THE...

Robert Stevenson

Mon, 16 Apr 2007 15:57:44 PDT

Author of “How To Soar Like An Eagle In A World Full Of Turkeys”

*Speaker Topics* Change, Leadership, Teambuilding, Peak Performance, Sales, Customer Service, Management, Motivation Robert Stevenson is an internationally recognized speaker and author of the highly successful book "How To Soar Like...

Rick Tate

Tue, 24 Apr 2007 14:58:44 PDT

Sales/Customer Service

Rick Tate Speaker, Consultant, Trainer, Author Rick Tate is an internationally recognized expert on service quality, leadership development and organizational excellence. Rick is co-founder of Innovative Thinking, Inc., an international...

Gary Wollin

Thu, 13 Mar 2008 11:15:47 PDT

Comedic Financial Services Presenter

Gary Wollin is an entrepreneur who has concentrated on corporate business, finance, and sales since receiving his M.B.A. from New York University in the early 1960s. Financial analyst, top producing...

Jason Young

Wed, 16 Jul 2008 13:25:14 PDT

renowned in the business world

Jason Young has been called a "rare breed" when it comes to developing leaders and customer service initiatives. As a former senior-level manager at Southwest Airlines, Jason lives out which...