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JOSEPH MICHELLI

PSYCHOLOGIST/BUSINESS CONSULTANT

Joseph A. Michelli, Ph.D., is an internationally sought-after speaker, organizational psychologist, and business consultant who has been described as “catching what is right in the world and playfully sparking people and businesses to grow toward the extraordinary.” In addition to writing best selling books about enduring business principles, Dr Michelli hosted an award-winning daily radio program in Colorado Springs, Colorado for over a decade.

Dr. Michelli transfers his knowledge of exceptional business practices through keynote presentations that explore ways to develop joyful and productive workplaces with a focus on the total customer experience. His insights encourage leaders and frontline workers to grow and invest passionately in all aspects of their life.

In addition to his dynamic and entertaining international keynote presentations, Dr. Michelli provides:

CEO consultation
Corporate coaching
Group facilitation and team-building strategies
Individual development planning
Creation of open management systems
Customized management and frontline training programs

Dr. Michelli’s book, The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary, published by McGraw-Hill, has consistently achieved bestseller status on the Wall Street Journal, BusinessWeek Magazine and USA Today lists. He has been featured on television programs such as The Glenn Beck Show and CNBC’s “On the Money” and has conducted hundreds of radio and print interviews. Dr. Michelli’s other books include When Fish Fly: Lessons for Creating a Vital and Energized Workplace which was co-authored with the owner of the “World Famous” Pike Place Fish Market in Seattle. When Fish Fly was released by Hyperion and in audio book format by Random House. In June 2008, Dr. Michelli will release a McGraw-Hill book entitled The New Gold Standard about The Ritz Carlton Hotel Company.

Dr. Michelli believes his greatest accomplishment is his ability to learn from the laughter and humor of his children, Andrew and Fiona.